Shipping/Returns

RETURN POLICY 

 

  • Returns are accepted for STORE CREDIT ONLY!  Once your return is processed, you will receive ONLINE store credit. Return SHOES, JEANS & HEAVY BULK ITEMS are issued store credit minus the original shipping cost. Typically between $7-$9. 
  • All returns must be sent back within 7 days of the date received. 
  • Sale items and accessories are FINAL SALE & cannot be returned. Any sale items or accessories returned, will NOT be processed. If you wish to have this item returned back to you, a $10 return fee will incur.
  • Semi-Annual Sale items and all coupon codes exceeding 30% off are FINAL SALE and ineligible for return. Returns will not be processed for online credit.
  • All merchandise must be returned unworn, unwashed, and in original condition with tags attached. If items have makeup, deodorant, or other stains/odors, you WILL NOT be given credit and items will be sent back for a $10 return fee.
  • Shoes must be returned in their original box and placed inside an additional protective shipping box. Damage to the shoe box will result in the shoes being ineligible for return. 
  • Swimwear must be returned with all tags and hygienic liners attached. Please try on with appropriate undergarments underneath before removing tags and hygienic liner. If swimwear includes removable straps and/or pads, please be sure to include with return. For hygienic purposes, any swimwear returned that does not meet the requirements, will NOT be processed for an online in-store credit. 

 


*If an item you received is damaged or incorrect, please call 270-421-7646 for further assistance!

Return Address:

Harper James Boutique 116 RIVER TANMER WAY BOWLING GREEN, KY 42101

 

If the order is returned past the 7 day limit or does not fit the return guidelines, the items will be sent back to you for a $10 fee and no credit will be given.

 

EXCHANGE INSTRUCTIONS

Please place a new order online for the items you wish to exchange. This will ensure your items do not sell out before we have received your return. A full refund will be given for exchanges ONLY for a different size or color in the same item. Please write the NEW order number for the exchanged item on the bottom of the receipt you are sending back with the merchandise. All other returns will be issued store credit.

 

SHIPPING

Please allow 3-5 Business days to process your order. All items are shipped through USPS. 

Undeliverable Packages: 
If the address provided is incorrect and undelivered by USPS, the customer will be responsible for any additional postage fees that are incurred. A flat rate $8.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address.